Returns & Exchanges
At Nish Hair, we want you to feel confident and beautiful in your new look. If your hair extensions do not meet your expectations, we offer a hassle-free return and exchange policy within 7 days of delivery, provided the security seal remains intact.
Return Process
- 1.Initiate Your Request
Log into our returns portal or contact our customer care team within 7 days of receiving your order to start the return or exchange process.
- 2.Verification and Approval
Ensure the hygiene seal is unbroken and the product is in its original packaging; our team will review your photos to provide a Return Authorization.
- 3.Secure Packaging
Carefully pack the items in their original box to prevent damage during transit and include your order invoice for faster processing.
- 4.Ship and Track
Send the package back to our warehouse using a reliable courier service and share the tracking number with us to finalize your refund or exchange.